To ensure best possible connection, always plug both the Maestro and Solo:2 directly in the power socket and not through a power strip.
There are several things that can cause communication problems:
- Noise on the power line. Today’s homes usually contain numerous devices capable of producing noise on the power line. These include LED-lights, fluorescent lights and ballasts, halogen lights, UPS backup power supplies, unfiltered dimmer switches, fan speed controls and AC/DC power supplies for fax machines, computers, televisions, printers, Wi-Fi devices, and numerous other electronic products. Most of these products will not have any impact on the connection to the Solo:2 but if there are enough electrical devices that creates noise it will break the connection between the Maestro and Solo:2.
- Faulty wiring can cause large resistance in the power lines between the Maestro and Solo:2. This problem is frequent in older homes, homes with aluminium wiring, and homes where the wiring path from the Maestro to the Solo:2 is long.
- Devices on the power line that absorb communication signals. These include surge-protecting plug strips, TVSS devices, power factor correction capacitors, and power supplies containing large capacitors.